Tuesday, July 17, 2007

Pulse - Maturity Patterns


Store Loyalty


Reliance Retail kicks off dairy foray with sip of liquid milk

RELIANCE Industries’ (RIL’s) ambitious dairy plans are finally taking wing. The company, which has been working on plans to enter the country’s Rs 40,000-crore branded dairy sector over the past two years, has kicked off the venture by foraying into the lucrative, but low-margin, liquid milk category. Reliance Retail has begun testing liquid milk, branded Dairy Pure, in Hyderabad, sources told ET. It has tied up with a south-based private dairy operator. The liquid milk has been rolled out in four variants at a pricing structure that pits RIL’s brand against other competing liquid milk brands in the state such as Mother Dairy, Vijaya and a host of other private players. However, Gujarat Milk Marketing Cooperative Federation (GCMMF)’s Amul, which leads the country’s Rs 15,000-crore branded packaged milk market, does not have a presence in Andhra Pradesh. In fact, Amul liquid milk is not yet present in the southern states. When contacted by ET, an RIL spokesperson declined to comment. Hyderabad is a reasonably big liquid milk market with a total estimated size of approximately 11-12 lakh litres per day (lpd), of which packaged milk accounts for 8-9 lakh lpd.
Sources said retailing of liquid milk is expected to commence later this month at Reliance Retail stores across all states. RIL has signed up with the Punjab government for milk procurement. It plans to buy 7 lakh litres every day from 1.5 lakh farmers across 3,000 villages in the state. Other plans include supporting milk cooperatives in Uttar Pradesh and Bihar, but no agreement with cooperatives has been finalised so far. In UP and Bihar, Reliance Retail proposes to set up over 5,000 collection centres, which will be a single-window selling system for the milkmen in the area. RIL is also working on a private label to make deeper inroads in the dairy sector. The country’s biggest market for liquid milk is Delhi, estimated at 50 lakh litres per day, of which pouches account for 35 lakh lpd. National Dairy Development Board (NDDB)’s Mother Dairy leads the Delhi market. Unlike other FMCG products, margins in liquid milk are very low — at just 3-5%. The biggest challenge for players operating in this sector is to work out efficiencies in logistics. However, the dairy sector has a huge potential, with the country’s milk production estimated to have touched 100 million tonne last year. India also happens to be the world’s largest producer of milk. WHITE FLOOD RIL has signed up with Punjab government for milk procurement. It plans to buy 7 lakh litres every day from 1.5 lakh farmers The company also plans to support milk cooperatives in UP and Bihar, but no agreement with cooperatives has been finalised so far Reliance Retail has planned 5,000 collection centres in UP & Bihar. It is working on a private label to make deeper inroads in dairy sector

Tesco and Asda check abuse claims in Bangladesh

Supermarket firms Tesco and Asda have said they were looking into allegations of worker abuse at garment factories used by their suppliers in Bangladesh. The retailers’ comments came after a Guardian investigation claimed that workers making clothes were paid as little as 4 pence an hour. Tesco said it had done all it could to ensure “high standards and good conditions” in the country. Asda said any abuse was “unacceptable” and it may audit its factories. The textile industry is a large employer in Bangladesh In its report, the Guardian claims that garment workers are regularly forced to work 80 hours a week in factories where conditions are often violent, and where staff do not have access to trade unions. Allegations of abuse of workers in South Asia’s textile industry are nothing new. We have done all we can to ensure that high standards and good conditions are maintained Charities such as War on Want have campaigned for years to improve the pay and conditions for garment workers in Bangladesh and last year wrote a report based on interviews with 60 workers from six garment factories. The group claimed that retailers could only sell their clothes at very low prices by pressuring suppliers in developing economies to keep costs down. As a result, suppliers in countries such as Bangladesh have had to drive down wages and extend working hours, as there is stiff competition for the retailers’ business from other developing nations such as China.
Asda told the Guardian: “We find abuse of any kind unacceptable.” The retailer blamed the problem on the fact that one of their approved suppliers was outsourcing its work to another factory without its knowledge and against its wishes. Tesco said it had taken steps to improve working conditions. “We have stuck by Bangladesh, continued to invest in modern factories and done all we can to ensure that high standards and good conditions are maintained,” the UK’s largest supermarket firm said in a statement. The company added that in many ways it would be easier for them to stop sourcing garments “in countries that have economic and social problems, which are beyond the capabilities of any organisation working alone to fix”.